You may cancel your order within 3 days of placing the order for a 95% refund. The Davidson Design LLC and owners/employees is not responsible for the item purchased once it has been delivered and accepted by the customer. We are not responsible for personal injury while using one of our products. We are not responsible for products that are damaged after delivery. We are not responsible for items damaged during transit if shipped with an out of house shipping company such as FedEx, UPS, USPS, etc. If your item is shipped using an out of house shipping company and is damaged during transit please save ALL packaging, take lots of pictures of the damages and contact us immediately. They will not give a refund if you do not save all packing materials and have photos of the damages. You must contact us the day of or day after delivery. We will then file a claim for the damaged item. Once the shipping company has paid the claim, we will issue a full refund or replacement product to you. **If you do not save the packaging, take photos of the damages and contact us the day of or day after delivery, we are not responsible to file a claim for the damaged product.**
We also reserve the right to decline service to anyone or cancel an order if we need to. We must contact the customer through email if an order has to be cancelled on our end. You will get a full refund we have to cancel your order. Please contact us with any questions or concerns.
